A trusted and proven supplier in military aircraft air-to-air refuelling, the customer was presented with a major challenge. When the in-flight refuelling equipment was serviced on the ground, the heavy-duty fuel hose had to be rewound via a manually operated handle. This process was arduous, time consuming and potentially unsafe. In a high pressure and time-critical military environment such as this, it became apparent that a faster, safer and auto-controlled means of winding the fuel hose needed to be found.